Terms & Privacy

Website terms

Purpose and product status

Smart Social Sense is developing a commerce intelligence platform, starting with WooCommerce. Website materials describe our direction and provide general information. Planned features, availability and delivery dates may change. A demo request or enquiry does not create a service contract or guarantee access.

Responsible use

Use this website lawfully. Do not attempt unauthorised access, disrupt services, upload harmful material, impersonate others or submit information you are not entitled to share. Please do not include passwords, payment card details or sensitive customer records in public forms.

Content and intellectual property

Website content and branding belong to Smart Social Sense or their respective owners. You may link to our pages and refer to our materials with attribution. Reproduction or commercial reuse requires permission unless permitted by law. Third-party names and trademarks remain the property of their owners.

Information and external links

We aim to keep information accurate but do not promise that all content is complete, current or free of errors. Articles and analytics discussions are general guidance, not professional or investment advice. External websites have their own terms and privacy practices.

Services and liability

Paid services, pilots and data connections require separate agreed terms covering scope, fees, access and responsibilities. To the extent permitted by applicable law, the website is provided as available without a guarantee of uninterrupted operation or particular business results.

Privacy notice

Information you provide

When you contact us, request a demo or discuss a partnership, we receive the information you submit, such as your name, email address, organisation and message. Optional details should be limited to what is relevant to your enquiry.

Technical information and cookies

Website hosting, security and form tools may process technical information such as IP addresses, browser details, access times and cookies to operate the site, prevent abuse and troubleshoot issues. You can manage cookies in your browser; blocking them may affect some functions.

How information is used

We use enquiry information to respond, arrange requested conversations, assess relevant opportunities and operate and protect the website. We do not treat a contact request as permission for unrelated marketing.

Service providers and disclosures

Information may be handled by providers supporting hosting, email and forms, and disclosed where required by law or necessary to address abuse or protect rights. Providers may process information in other countries.

Retention and security

We keep enquiry information only as needed for the conversation, legitimate business records and applicable legal obligations. We take reasonable measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and requests

You may ask about information you have shared, request correction or deletion, or object to further contact by emailing contact@smartsocialsense.com. We may need to verify your identity and will handle requests subject to applicable law.

Store data and children

This website is intended for business audiences. Do not submit children’s information. Any future connection to a store or processing of customer data will require appropriate authorisation and separate product-specific terms.

Changes and contact

We may update this page as the website and platform develop. For terms or privacy questions, contact our team.