About Us

Smart Social Sense

Smart Social Sense is passionate about helping businesses make informed decisions and achieve success by leveraging the power of social listening.

Our journey began with a simple yet profound realization: the online world holds a wealth of untapped insights that can transform businesses. We recognized the need for a reliable partner that could help companies decode the complexities of social conversations and extract meaningful information. That’s why we founded Smart Social Sense, a company dedicated to providing businesses with the tools and expertise they need to harness the power of social listening.

Our Experience
2022
Built a social media listening platform for Tax Org
2022
Gained competitive insights for Delta Real States
2022
Analyzed customer sentiment for Infinotech.ir
2023
Monitored brand reputation for frosch.ir
2023
Unveiled hidden trends for khanoomi fashion brand
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SOCIAL MEDIA
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RELATIONSHIP

Smart Social Sense's Founder​

Dr. Reza Hamzeh

Education & Qualifications:

Dr. Hamzeh is a seasoned professional currently immersed in the world of academia, pursuing a Doctor of Business Administration with a focus on Organizational Excellence and Transformation at Mahan Business School, Tehran. Holding a Master’s in Business Administration and a Master’s in Information Technology, with a specialization in Management of Information Systems (MIS), from esteemed institutions like Mahan Business School and Shiraz University, Dr. Hamzeh brings a comprehensive academic foundation to the helm of Smart Social Sense.

Professional Journey:
Dr. Hamzeh has been an integral part of the Iranian National Tax Administration for over a decade, contributing significantly to the technological evolution within the organization. Currently serving as a Senior Data Analysis and Data Modeler, Dr. Hamzeh has previously held key roles such as Senior Data Architect and Mid Senior SQL Server Databases Administrator. His expertise extends across SQL Server databases, business analysis, data modeling, and .Net development.

The Architect of Transformation:
Having navigated through various roles, Dr. Hamzeh has been a driving force behind the digital transformation initiatives at the Iranian National Tax Administration. His profound understanding of business administration, coupled with a robust technical background, positions him as a visionary leader poised to revolutionize the landscape of social sensing technologies.

Join Dr. Hamzeh on this transformative journey at Smart Social Sense, where education, experience, and enthusiasm converge to redefine the future of social technology.

Connect with Dr. Reza Hamzeh

Our Vision

To become a leading provider of AI-driven digital marketing and social media analytics solutions, empowering businesses of all sizes to optimize their online engagement and marketing strategies.

Our Mission

To empower businesses of all sizes by providing advanced, AI-driven digital marketing and social media analytics solutions. Our aim is to democratize access to sophisticated marketing technologies, enabling businesses to better understand their customers, optimize their online engagement, and drive growth. We are committed to delivering user-friendly, efficient, and cost-effective tools that level the playing field for small and medium-sized enterprises, helping them to thrive in the competitive digital marketplace. At the core of our mission is the belief that every business, regardless of its size, should have the opportunity to leverage the power of AI for intelligent marketing and data-driven decision-making.

Values Statement
  • Innovation and Excellence: We are committed to continuous innovation and striving for excellence in all aspects of our business, from product development to customer service. Our goal is to lead the industry with cutting-edge solutions that set new standards in digital marketing.
  • Integrity and Transparency: Integrity is at the heart of our operations. We uphold the highest ethical standards in all our business dealings and maintain transparency with our customers, employees, and stakeholders.
  • Customer Centricity: Our customers are our top priority. We are dedicated to understanding their needs and challenges, and to providing solutions that help them achieve their goals. We believe in building long-lasting relationships based on trust and mutual success.
  • Collaboration and Teamwork: We believe in the power of teamwork and collaboration, both within our organization and with our partners and clients. We foster a culture of respect, diversity, and inclusion, where every team member’s contribution is valued.
  • Sustainability and Responsibility: As a forward-thinking company, we are conscious of our impact on the environment and society. We are committed to sustainable practices in our operations and to contributing positively to the communities in which we operate.
  • Adaptability and Agility: In the fast-paced world of digital marketing, we remain adaptable and agile, ready to respond to changing market dynamics and customer needs. We embrace change as an opportunity for growth and learning.
  • Data Privacy and Security: We prioritize the privacy and security of our clients’ data. We adhere to the strictest data protection standards and continuously work to ensure our systems and processes are secure and reliable.
  • These values define who we are and what we stand for at Smart Social Sense. They guide our actions and decisions, ensuring we consistently deliver value to our customers, employees, and the wider community.
Corporate Social Responsibility (CSR)
  • Digital Literacy Programs: Conduct workshops and training sessions on digital marketing and social media literacy for small business owners and entrepreneurs, especially in underprivileged communities.
  • Sustainable Business Practices: Implement eco-friendly practices within the office, such as reducing paper usage, recycling, and energy-efficient lighting.
  • Data Privacy Advocacy: Champion the importance of data privacy and security through public forums, webinars, and educational content. Collaborate with non-profit organizations to raise awareness about data rights and responsible data handling.
  • Community Engagement Projects: Support local community events or sponsor initiatives that promote technology education and access. Engage in volunteer work that benefits the local community, such as supporting digital infrastructure in schools.
  • Scholarships and Internships: Offer scholarships or internships to students from marginalized backgrounds pursuing studies in fields related to AI, data science, or digital marketing.
  • Charitable Donations and Fundraising: Allocate funds or resources to charities, particularly those focusing on technology education and access.
  • Employee Volunteering Programs: Encourage employees to volunteer for social causes, offering paid time off for such activities. Organize team volunteering days for local community service.
  • Sustainability Reporting: Regularly publish a sustainability report highlighting the company’s CSR activities and their impact.
  • Support for Green Tech Startups: Provide mentorship or support to startups focused on sustainable technology solutions.
  • Inclusive Employment Practices: Focus on diverse hiring practices and creating an inclusive workplace environment.

Smart Social Sense Customers Speak Out

"We were skeptical at first about using a social media listening service, but Smart Social Sense has exceeded our expectations. The platform has helped us to identify new opportunities, improve our customer service, and build stronger relationships with our stakeholders. We highly recommend Smart Social Sense to any business that wants to get the most out of their social media presence."
MAJID
Frosch.ir CIO
"Smart Social Sense has been a valuable partner for our business. The team is always responsive to our needs and they are always looking for ways to improve their services. We are confident that Smart Social Sense will continue to be a valuable asset to our company."
amir
Motanroo
"We were looking for a way to automate our social media monitoring and analytics, and Smart Social Sense was the perfect solution. The platform is easy to use and the data is incredibly insightful. We have been able to use the data to improve our customer service, identify new marketing opportunities, and track the ROI of our social media campaigns."
MOHAMMAD
Delta real state
"Smart Social Sense has helped us to significantly improve our social media presence. We are now able to better understand our audience, engage with them in meaningful ways, and measure the impact of our efforts. We highly recommend Smart Social Sense to any business that wants to succeed on social media."
Majid
Javanroo's CMO
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